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![Michaels](Project_Summaries/Michaels-logo.jpg) |
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Armand
Nelson, Retek Project Manager
Gander
Mountain
“We had several seasoned trainers in TEC's Train-the-Trainer
workshop. They were very impressed with the session
and how much they learned from it. One of the participants
went directly to the CEO and told him that it was the
best workshop she had ever attended. It really made
a difference in helping us prepare for Retek training."
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Christie
Whiting, Technical Training Manager
Family
Dollar Stores Inc.
Our partnership with TEC proved to be invaluable to
the Family Dollar Retek implementation. The TEC writers,
trainers, and project managers were extremely flexible
with our Training team and designed all of our training
materials to meet our company's specific needs, and
did so ahead of schedule for each assigned deadline.
The trainers did an excellent job of tailoring classes
to each and every audience they instructed to and even
held Train the Trainer sessions for our Distribution
Centers and corporate "super users" so that
our users could effectively train and/or mentor their
peers as needed after our implementation. TEC's efforts
will continue to have lasting effects for Family Dollar
long after Go-Live date."
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Sandra
Wilkenloh, Technical Training Specialist
Family
Dollar Stores, Inc.
“My experience working with TEC has been extremely positive.
Being short-staffed during a major Retek implementation
is a highly stressful situation. TEC jumped in with
a positive can-do attitude and plenty of experience.
From the beginning of our association, TEC listened
to our needs and provided excellent customer service."
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Doug
Sheasley, VP and Retek Project Manager
Eckerd
Corporation
“We chose Retek's Custom Training Solution because of
its proven track record," said Doug Sheasley at
Eckerd Corp. "Other retailers have seen success
with this solution, experiencing significant improvements
in their go-live process. We expect the same. No other
provider has the retail and Retek product knowledge
that this team does."
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Jim
Tucker, CIO
Michaels
Stores
“You’d better get your running shoes on if you want
to keep up with TEC. This is a consultant relationship
that you will truly enjoy.”
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