ProfitLogic
ProfitLogic
is the leading provider of Retail Profit Optimization
solutions designed for retailers whose priority is getting
the highest return on inventory investments. ProfitLogic's
solutions provide merchants with day-to-day operational
decision support and workflow for making better-informed
assortment execution, allocation and fashion replenishment,
promotion, pricing and markdown decisions. ProfitLogic
has delivered fast, flexible solutions with significant
financial benefits.
Training Needs
ProfitLogic
uses 3rd party system integrators to install, implement,
and train on their Price application. TEC was engaged to
develop a Partner Certification Program to train and certify
the integration team members in the implementation process
for the Price application.
Challenges
The
greatest challenges of this project were:
-
Integration
teams were not familiar with the ProfitLogic products.
-
Training
had to be compressed into as short a timeframe as possible.
-
Development
time was very limited.
TEC Services and Products Delivered
TEC
developed a five-day certification program that focused
on each project team member's role in the implementation,
teaching them the processes and detailed procedures and
activities assigned to each role. The course content and
daily activities simulated an implementation in a compressed
time period. Each integration team member completed 2 weeks
of pre-work preparation material prior to attending class.
During the certification training, each day's "tasks" were
executed by the assigned team members, reviewed by the ProfitLogic
technical team, and tested and certified as accurately completed.
Deliverables
include:
-
Full
course design and approach
-
Certification
pre-work materials and testing
-
Facilitator's Guide for each role on the project team
-
Business
Scenarios
-
Certification
Surveys
-
Presentations
and support materials
Results
TEC trained
14 people from the integration team on Pricing4Profit. By
the end of the five day's training, the team had installed,
implemented, and trained users on the Price application and
was ready to lead an implementation.
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