is the leading provider of Retail Profit Optimization
solutions designed for retailers whose priority is getting
the highest return on inventory investments. ProfitLogic's
solutions provide merchants with day-to-day operational
decision support and workflow for making better-informed
assortment execution, allocation and fashion replenishment,
promotion, pricing and markdown decisions. ProfitLogic
has delivered fast, flexible solutions with significant
uses 3rd party system integrators to install, implement,
and train on their Price application. TEC was engaged to
develop a Partner Certification Program to train and certify
the integration team members in the implementation process
for the Price application.
greatest challenges of this project were:
teams were not familiar with the ProfitLogic products.
had to be compressed into as short a timeframe as possible.
time was very limited.
TEC Services and Products Delivered
developed a five-day certification program that focused
on each project team member's role in the implementation,
teaching them the processes and detailed procedures and
activities assigned to each role. The course content and
daily activities simulated an implementation in a compressed
time period. Each integration team member completed 2 weeks
of pre-work preparation material prior to attending class.
During the certification training, each day's "tasks" were
executed by the assigned team members, reviewed by the ProfitLogic
technical team, and tested and certified as accurately completed.
course design and approach
pre-work materials and testing
Facilitator's Guide for each role on the project team
and support materials
14 people from the integration team on Pricing4Profit. By
the end of the five day's training, the team had installed,
implemented, and trained users on the Price application and
was ready to lead an implementation.